Privacy Policy

Privacy Policy

Last updated: 29/09/25

At Gabriella’s, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and any information you provide when booking appointments.

• Payment information (handled securely by our booking/payment providers — we do not store card details).

• Appointment history so we can provide a personalised service.

• Website usage data (such as cookies or analytics) to help us improve our website and services.

2. How We Use Your Information

We use your information to:

• Book and manage your appointments.

• Contact you with appointment confirmations, reminders, or updates.

• Provide customer service and respond to enquiries.

• Share news, offers, or promotions (only if you’ve given consent).

• Comply with legal and insurance requirements.

3. Sharing Your Information

We will never sell or share your personal data with third parties for marketing. We only share your information when necessary, such as with:

• Our booking or payment system providers.

• Professional/legal services if required by law.

4. Storing & Protecting Your Data

• Your data is stored securely and only kept for as long as necessary to provide services or meet legal obligations.

• We take appropriate steps to protect your information from unauthorised access, loss, or misuse.

5. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Ask us to delete your data (where legally possible).

• Withdraw consent for marketing communications at any time.

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us.